I run a registry cleaner and then I am getting the following message: The server process could not be started because the configured identity is incorrect. Check the username and password Because of the above, I can not access the registry backup nor the restore point. Your help is appreciated.

On Mon, 28 Mar 2011 17:11:39 +0000, churin wrote: I run a registry cleaner and then I am getting the following message: The server process could not be started because the configured identity is incorrect. Check the username and password Because of the above, I can not access the registry backup nor the restore point. Registry cleaning programs are all snake oil. Cleaning of the registry isn't needed and is dangerous. Leave the registry alone and don't use any registry cleaner. Despite what many people think, and what vendors of registry cleaning software try to convince you of, having unused registry entries doesn't really hurt you. The risk of a serious problem caused by a registry cleaner erroneously removing an entry you need is far greater than any potential benefit it may have. Read http://www.edbott.com/weblog/archives/000643.html and http://aumha.net/viewtopic.php?t=28099 and also http://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx Let me point out that neither I nor anyone else who warns against the use of registry cleaners has ever said that they always cause problems. If they always caused problems, they would disappear from the market almost immediately. Many people have used a registry cleaner and never had a problem with it. Rather, the problem with a registry cleaner is that it carries with it the substantial risk of having a problem. And since there is no benefit to using a registry cleaner, running that risk is a very bad bargain. Ken Blake, Microsoft MVP

Hi, Thanks for posting in Microsoft TechNet Forum. As Ken said, it is not recommended to use registry clean tool. I would like to know how you got this error message, what is operation caused this error directly? Currently, I suggest you try to boot into last good known configuration to see what the result is. Or try to use SFC command: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 Alex Zhao TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Ken, I knew it full well, but I wanted to try it. I created the backup of the registries deleted and a system restore point to undo. But it turned out that either one of them could not undo it. Alex, What I ended up doing was the in-place upgrade install or a repair install may be a better word. Your suggestion of booting into last good known config or running SFC did not occurred to me but should have been tried before resorting to what I did. Thanks anyway for your trying to help me.

Hi, If so, just perform in-place upgrade to fix this issue. As we said, it is not recommended to use any registry clean tools. Meanwhile, if you have any other concerns, please do not hesitate to let us know. Alex Zhao TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.comPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.